Independent Research Firm Evaluates 25 Largest Credit Card Issuers
RIVERWOODS, Ill.--(BUSINESS WIRE)--Sep. 22, 2009--
Discover ranks best in identity fraud detection among the top 25 U.S.
credit card issuers in Javelin Strategy & Research’s yearly assessment
of identity safety in the credit card industry.
In addition to the top rating on detection, Discover came in second
overall on the fifth annual Card Issuers’ Identity Safety Scorecard by
Javelin, a leading independent provider of financial services research
and analysis. The scorecard also rates issuers on identity fraud
resolution and prevention.
“Discover makes a constant effort to anticipate, create and deploy
methods of protecting the identities of our cardmembers,” said Carlos
Minetti, executive vice president of cardmember services and consumer
banking. “Effective fraud detection is important in preventing customer
disruption, as well as helping authorities track down criminals in the
act. Our cardmembers and merchants depend on us for protection; it’s a
responsibility we don’t take lightly and an effort that demands
continuous vigilance and improvement.”
Discover has ranked among the top-scoring issuers since Javelin began
the Identity Safety Scorecard five years ago.
Researchers score issuers on more than 40 criteria across the
prevention, detection and resolution spectrum, including the
establishment of various forms of authentication, transaction alerts and
24/7 account suspension and customer service.
Available security features for Discover cardmembers include:
$0 fraud liability
Secure online account numbers for Internet transactions
Dedicated customer service specialists
Credits score monitoring
Fraud prevention education tips
Go to www.Discover.com
for more information.
Discover Financial Services (NYSE: DFS) is a leading credit card issuer
and electronic payment services company with one of the most recognized
brands in U.S. financial services. Since its inception in 1986, the
company has become one of the largest card issuers in the United States.
The company operates the Discover card, America's cash rewards pioneer,
and offers student and personal loans, as well as savings products such
as certificates of deposit and money market accounts. Its payments
businesses consist of Discover Network, with millions of merchant and
cash access locations; PULSE, one of the nation's leading ATM/debit
networks; and Diners Club International, a global payments network with
acceptance in 185 countries and territories. For more information, visit www.discoverfinancial.com.
Source: Discover Financial Services
Discover Financial Services